Customer Success Stories
For over 55 years, James Bell has been part of a Non Profit organization called Comal County Sheriff's Posse raising money for a local high school scholarship fund in New Braunfels, Texas.
Comal County Sheriff’s Posse sponsors several events throughout the year including play days, rodeos, horseshows, fun days, circus and trail rides for the community and for area youth.
James created the website just over 3 years ago in order to increase membership and keep current members abreast of the monthly calendar of activities.
Before the Comal County Sheriff's Posse Website:
Before launching the website, James relied mostly on word of mouth and community knowledge in south /central Texas to generate donations and memberships. Communications with members was often done in person, and keeping members informed of upcoming events and activities was time-consuming and difficult. Since all activities are outdoor events, unexpected weather changes created some difficulties when events had to be re-scheduled at the last minute and new details sent quickly to members.
After the launch:
James was exceptionally pleased with the website as it ushered the non-profit into the 21st century. "The fact that we can get all our information out to the public in a timely manner has helped our organization grow". Membership has increased by about 20% and donation income is up about 40%. The organization successfully uses Newlsetters, Calendar of Events, Pictures, Message Boards and Registration forms to now communicate with its public.
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Miro Maturkanic is a wedding photographer in East Stroudsburg, PA. He opened Images by Miro, his own wedding photography business 6 years ago. 2 years after opening his business, Miro decided it was in his best interest to create a website in order to better showcase his portfolio and to increase his client-base. He turned to WebsiteWorks to create an easy-do-it-yourself website.
Before the Images By Miro Website:
Prior to Miro's web presence, referrals and new clients were generated through word-of-mouth. Communication with existing clients was primarily conducted through phone and email. Business was sporadic and so Miro decided it was time to become more proactive with his business and to bring it online with a website. Miro recalls, "I felt a need for a website and WebsiteWorks was very easy without any website building experience. The result was more than satisfactory".
After the launch:
An immediate benefit to Miro's business after launching his website was prospective clients seeing his work without having to meet him personally. It saves a lot of time as clients visit the site and have a lot of their preliminary questions answered before meeting with Miro. Miro was thrilled with the result; "in photography, everybody want to see your work. Having a website is much easier to communicate with customers and they can also see your work and get information without making an appointment". He also mentions "the ability to customize the site with background colors" is one of his favorite features of his website.
Customer feedback on the website has been overwhelmingly positive. Visitors to the website are now coming from 3 surrounding states: New Jersey, Pennsylvania and New York. Miro has noticed that there are certain pages that are frequented more often. Clients find the most useful pages to be the Albums (pictures) where Miro’s photographs are showcased, the Services & Prices page, and the Wedding Form. Business has increased over last year and Miro noted that the website definitely contributed to this growth.
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Guylaine Charlebois was born in Quebec, but has lived in Embrun, Ontario for the past 20 years. She has studied drawing and painting at the Ottawa School of Art and has also taken pottery workshops with Elizabeth Munroe in Russell. She considers herself a self-taught, visionary artist. She has worked in the holistic health industry for over 20 years and created Studio Zen in 2007. She launched her website shortly thereafter to promote relaxation and health in her community and to communicate with clients about her holistic services. She now offers workshops, a full gamut of spa treatments and sells art work and beautiful handmade jewelry through her site.
Before the Studio Zen Website:
Before her website launched, Guylaine advertised her business in local newspapers. She took a very personalized approach when communicating with clients. "I used to communicate with my clients mostly by phone and letters. New customers were referred to Spa Zen mostly by word of mouth". Guylaine added "People heard about Spa Zen only from my existing clientele. My business was far from its full potential". Guylaine wanted to grow her business and expand beyond word-of-mouth referrals. She needed a way to showcase her holistic approach to health and wellness, and communicate quickly and effectively with her existing clientele. It was this realization that made Guylaine decide to bring her business online and create a website. Instead of spending a lot of money hiring a web designer, Guylaine had the foresight to choose a DIY website. She knew she needed a website she could update herself because she had weekly specials and packages to advertise.
After the launch:
Guylaine still advertises her business in the local newspapers, but has since stopped using the post office for letters, invitations, reminders, etc. The site is now her main method of communicating with clients. An added bonus is that new customers have discovered Studio Zen from searching online which indicates her business has moved beyond just word of mouth referrals. Guylaine couldn't be happier with her website, "I had a lot of positive feedback on my website from clients and friends. I always tell people that they can do it themselves with a WebsiteWorks website, which is so friendly to use".
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Business From Local to Nationwide With Website.
Lisa Gallegos is an American Kennel Club registered pug breeder in Olympia, Washington. Prior to becoming a breeder, Lisa ran a dog rescue operation, and has been working with animals most of her life. 8 years ago, she started a pug breeding business out of her home. After much success breeding her pugs, she decided to reach out to a wider audience by creating a website 3 years ago. She now offers her adoption services and shares her contagious love for this canine on her site.
Before the Funny Farm Pugs Website:
Prior to Lisa's web presence she advertised her business on the back of her SUV and on a sign in front of her house. Referrals were mostly through word of mouth from satisfied clients. She quickly identified her growing need for a website, "I wanted to be able to share my love of the breed and reach more people, and also wanted a place to display pictures and information". Key to choosing WebsiteWorks was the fact that Lisa wanted to independently create and update her site. She didn't want to use a programmer to make changes. She elaborates, "I wanted to use a company that made it easy for amateurs and beginners to be able to design and maintain a professional looking website".
After the launch:
The website has changed the way Lisa operates on a day to day basis, freeing up her time and allowing her to spend more important time with her dogs and her family. "I spend much less time on the phone!" She adds, "I love the forms because I can customize them to help me get to know the individual needs of each potential adoptive family right away. This has cut down on a lot of time spent emailing back and forth".
To generate interest in her site, Lisa advertises on websites she knows her potential clients are visiting. She experiences good results by advertising on breed and puppy search engines. Visits to Lisa's site are now coming from all over the USA and Europe, which is a far cry from advertising at the bottom of her driveway and on her SUV. Feedback on Lisa's site is overwhelming. The guestbook has many entries from visitors around the world thanking Lisa for all the information she provides on the site about caring for pugs. Lisa explains "A lot of clients/families tell us that our website was instrumental in helping them find out if this is the breed for them". Families that have adopted pugs from Lisa often come back to the site and use the guest book and messageboards to share stories about their pugs and thank Lisa for providing a great service. The site has unexpectedly become a central meeting place for her pug adoptive families.
Lisa's delighted with what her site has achieved for her business. "Business increases every year and I know it has a lot to do with the fact that we share a lot about ourselves and our dogs on the site". Sounds like Lisa is achieving her goals of educating dog owners and finding good home for her pups. Arf!
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