An email template is a saved message you can send again and again from Send Email.

Step 1: Open Email Templates

In the menu, click Promote, then Email Templates. Click Create Email Template.

Email Templates in the Promote menu
Open Email Templates and click Create Email Template.

Step 2: Name the template and add a subject

Enter a Template name. Only you see it. Then enter the Email subject your contacts will see.

Template name and Email subject
Name the template and add the subject.

Step 3: Write the email

Write your message under Email content. You can click Improve With AI for help with the wording. Under Personalization, click {First_name}, {Last_name} or {Email} to add each contact's details to the email.

The email editor and personalization buttons
Write the message and personalize it.

Step 4: Save the template

Keep Active on so the template can be chosen on Send Email, then click Save.

The Active switch and the Save button
Click Save.

Step 5: Find your templates

Your templates are listed on the Email Templates page. Use the buttons in the Actions column to edit, preview, duplicate or delete a template.

A saved template in the list
Manage your templates from the list.