If you no longer need your WebsiteWorks account, you can delete it yourself from your Account page. Deleting your account is permanent and cannot be undone.

Before you start

  • Request a payout first. If any website you own still has a balance, you'll see: "Your account cannot be deleted while one or more owned sites still have a balance. Please request a payout first."
  • Download anything you want to keep (reports, contacts, photos). You won't be able to get it back afterwards.
  • Know your password. If you signed up with Google or Facebook, or forgot your password, use the Reset it here link in the confirmation window (or reset it from the login page) first.
  • All websites you own are taken offline. If someone else should keep running one of them, contact our support team before you delete your account.

Step 1: Open your Account page

Click your profile picture/name in the top-right corner, then click Account.

Profile menu open with Account highlighted
Profile menu open with Account highlighted

Step 2: Find the Delete account section

Scroll to the bottom of the page to the red Delete account box, then click Click here to delete your account now.

Delete account section on the Account page
Delete account section on the Account page

Step 3: Read what will happen

The Delete account window lists what happens when you delete your account:

  • All your sites will be immediately deactivated and taken offline
  • Your personal data will be permanently removed from our system
  • You will lose access to all sites and cannot recover them
  • This action is permanent and cannot be reversed
Delete account confirmation window
Delete account confirmation window

Step 4: Confirm and delete

Under To confirm, enter your current password:, type your password. Tick I understand the consequences and want to permanently delete my account. The Delete Account button turns on; click it to delete your account. Click Close if you changed your mind.

Password entered, box ticked and Delete Account button
Password entered, box ticked and Delete Account button

You're signed out and taken back to the login page with the message "We are sorry to see you go. Your profile has been deleted successfully. We hope to see you again soon."

What happens to your information

  • Paid subscriptions on the websites you own are cancelled so you aren't billed again, and any scheduled emails that haven't gone out are cancelled.
  • Your donations, tickets, profiles and comments stay on the sites for the organizers' records, but your name is replaced with "Delete Requested" and your email is removed.
  • A note about the deletion is added to each website you own.

Need help? Contact our support team before deleting and we'll be happy to help.